Swap Kantrex Fin Privacy Policy

Last updated: January 2025

Swap Kantrex Fin ("we", "us") respects your privacy. This policy details how we handle your data when you use the Swap Kantrex Fin platform.

1. Controller

Swap Kantrex Fin is the data controller. Contact details in Section 12.

2. Data Collected

You Provide

• Registration: name, email, phone, DOB, address
• KYC: government ID, proof of address, selfie
• Financial: payment methods, transaction and trading history
• Communications: support messages, feedback

Automatic

• Technical: IP, browser, OS, device ID, language
• Usage: pages, features, clicks, session length, referrals
• Cookies: see Cookie Policy

3. Legal Basis

• Contract: account operation, trade processing
• Legal obligation: KYC/AML, tax compliance
• Legitimate interest: security, fraud prevention, improvement
• Consent: marketing, non-essential cookies

4. Use

• Operate and secure your Swap Kantrex Fin account
• Execute trades, deposits, withdrawals
• Customer support
• Legal and regulatory compliance
• Fraud prevention
• Platform analytics and improvement
• Transactional and promotional communications

5. Sharing

No data sales. Sharing limited to: regulated brokers, payment processors, service providers (under NDA), and authorities when legally compelled.

6. Transfers

International transfers use SCCs and approved mechanisms.

7. Retention

Retained for service provision and 5-7 years for financial/legal records, then deleted or anonymised.

8. Security

AES-256, TLS 1.3, MFA, RBAC, penetration testing, 24/7 SOC, incident response protocols.

9. Your Rights

Access, rectify, erase, restrict, port, object, withdraw consent, complain to supervisory authority. Response: 30 days.

10. Children

Swap Kantrex Fin is 18+ only.

11. Updates

Material changes notified via email or platform alert.

12. Contact

Swap Kantrex Fin — Privacy
[email protected]